Frequently Asked Questions
Everything you need to know about shopping with Concord Feed & Pet Supply
What is your shipping policy for apparel and accessories?
We offer standard and expedited shipping options across the country. Orders are typically processed within 1-2 business days, and you will receive a tracking number via email as soon as your package departs our warehouse.
Can I return or exchange clothing items if they don't fit?
Yes, we accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of purchase. Please visit our online returns portal to initiate a request.
How do I determine the correct size for my pet or myself?
Each product page features a detailed 'Size Guide' link. We recommend measuring according to the instructions provided to ensure the best fit for both human apparel and pet gear.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including Apple Pay, Google Pay, and PayPal.
Are your products sustainably sourced?
At Concord Feed & Pet Supply, we prioritize quality and ethics. Many of our apparel lines use organic cotton and recycled materials. Check individual product descriptions for specific sustainability certifications.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and Canada. We are working on expanding our international shipping options in the near future.